Hyatt House Pleasanton

Beautiful room, we stayed in one of the bigger rooms that accommodated 6 adults. Room had kitchen and we loved that grocery store "Luckys" was 5 min away. We were accommodated with an early check in, front desk clerk was very friendly and courteous. And when I asked for extra towels she graciously gave them to me. The room had everything we needed in it from a large fridge, kitchen, sink, microwave, coffee pot, ironing board and iron, roomy closet, plenty of hangers, shampoo and body wash was full, beds were very comfortable, and room was very spacious and very clean. Room had plenty of toiletries too. A light breakfast with nice variety was appreciated consisting of fruit, eggs, biscuits, gravy, potatoes, bagels, cereal, coffee, orange juice, bread, toaster, nice and roomy and they have a pool and a bar with a nice selection of drinks. Parking there is plenty also and free.

Our room was spacious and clean, with a very functional kitchen so we could prepare our own meals. Breakfast was good, especially the made-to-order omelets. The staff was excellent, courteous and helpful. For example, Monique at Reception loaned me her phone charger for 2 days because I had lost mine. Lennon, a Supervisor, did everything possible to repair a broken door lock and provided a room at a nearby Hyatt property until repairs were made.

The location and clean facility. The room was perfect size for a family of 5.

Towels were always available. Prompt and friendly staff. Well equipped kitchen. Spacious rooms.

the location was good and the breakfast was good